Terms of service

Welcome to Pawptwin.co (“we,” “us,” or “our”). By accessing or using our website and services, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, please do not use our website.

1. General Information

These Terms apply to all visitors and users of Pawptwin.co, including customers, browsers, merchants, and anyone who contributes content. Your use of our website is subject to these Terms and any policies referenced on our site.

2. Changes to These Terms

We may update or replace any part of these Terms at our discretion by posting updates on our website. Changes are effective once posted. Your continued use of the website after changes are posted means you accept the updated Terms.

3. Online Store Terms

By using this site, you confirm that you are the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this website under your supervision.

4. Products & Services

We make reasonable efforts to display product information accurately. However, colors and appearance may vary depending on your device or screen settings. We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction, and to limit quantities on any order. Prices and product availability may change without notice.

5. Orders & Payment

All orders are subject to acceptance and availability. We may refuse, cancel, or limit any order at our discretion, including orders that appear to be placed by resellers or distributors. If we cancel an order, we will attempt to notify you using the contact information you provided.

Payments are accepted via PayPal. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.

6. Shipping & Delivery

Orders are typically processed within 1–2 business days. Standard delivery estimates may vary by destination. Please refer to our Shipping Policy for current handling times, transit times, and delivery estimates.

7. Returns & Refunds

Returns are accepted within 30 days of delivery for eligible items. For full details and instructions, please review our Return & Refund Policy.

8. User Submissions

If you submit feedback, reviews, suggestions, or other content to us (collectively, “Submissions”), you grant Pawptwin.co a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, modify, publish, and display such Submissions in any media, to the extent permitted by law.

You agree that your Submissions will not violate any third-party rights (including intellectual property rights), and will not contain unlawful, abusive, or harmful content.

9. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

10. Limitation of Liability

To the fullest extent permitted by law, Pawptwin.co will not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the website or products purchased through the website. In all cases, our liability will be limited to the amount you paid for the product or service giving rise to the claim, where permitted by law.

11. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the United States, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms, please contact us:

Website: Pawptwin.co
Phone: +1 (813) 937-4043
Email: Support@pawptwin.co
Address: 1313 North Broad ST, Lansdale PA 19446, United States